How our hands-on customer support made all the difference to help efficiently serve thousands of New Yorkers. The Client: Governors Island Location: New York City, New York Launch Date: July, 2020 Nestled between Lower Manhattan and the Brooklyn waterfront, Governors Island is situated in the heart of the New York Harbor. The Trust for Governors […]Read the article
Control tickets sales at the click of a button. Allow customers to select their preferred seat location, and automatically offer specialized pricing for VIP seats. Visitors can buy tickets online ahead of time, or walk up to the door and purchase tickets right before the show.
Gift shops are the busiest places to be! Use RocketRez at your gift shops to sell merchandise fast and efficiently. Search or scan product barcodes to quickly add retail to an order. Keep track of the inventory so that you always know when it’s time to restock the shelves.
Keep your community returning for more with the use of Memberships! Assign specialty rates, discounts, gifts and more to encourage your guests to visit regularly. Don’t forget to assign certain questions to your Membership holders for marketing purposes!
Simplify your sales process by bundling in meals, retail items or fees directly into your ticket price.
Give your guests the ability to choose what they want! Allow customers to select their preferred seat location, and automatically offer specialized pricing for VIP seats. Make the whole planetarium assigned seating, or leave some spots for rush ticket sales for those last minute visitors.
Get through that 300-person ticket booth lineup with our streamlined touchscreen POS system.
Sell tickets on your kiosks with live ticket inventory.
Start selling tickets real-time through any of our directly integrated 3rd-party resellers, such as Viator and Redeam.
Check-in visitors quickly with our quarter-second, barcoded ticket scanning.
Keep your finger on the pulse of your operations with real-time, detailed financial reports.
No need for a secondary web cart. Upsell retail items as part of the checkout process or create an entirely different web engine that only sells retail items.
Increase sales by saving the cart when a customer abandons the items they were viewing. When they return to your site, their online cart will still be waiting and they can easily pick up where they left off.
Create any type of form you can imagine and send it out directly to your customers. You can even automate both the sending and the review of these forms!