How our hands-on customer support made all the difference to help efficiently serve thousands of New Yorkers. The Client: Governors Island Location: New York City, New York Launch Date: July, 2020 Nestled between Lower Manhattan and the Brooklyn waterfront, Governors Island is situated in the heart of the New York Harbor. The Trust for Governors […]Read the article
Gift shops are the busiest places to be! Use RocketRez at your gift shops to sell merchandise fast and efficiently. Search or scan product barcodes to quickly add retail to an order. Keep track of the inventory so that you always know when it’s time to restock the shelves.
Give your guests the ability to choose what they want! Allow customers to select their preferred seat location, and automatically offer specialized pricing for VIP seats. Make the whole planetarium assigned seating, or leave some spots for rush ticket sales for those last minute visitors.
Simplify your private event management with detailed contract templates, deposit schedules, and easy-to-use scheduling. Keep all relevant information for your private events in one location. Log payment and order history, contact info, contracts and marketing information. Remind your staff to follow up at the right times with internal notifications, and send an email to your customer from directly within your reservation software!
Automatically generate detailed contracts from customized templates. Create and use as many contracts and sub-contracts as you need.
Setup custom payment schedules and keep track of when and how your customers are paying for their event.
No need for a secondary web cart. Upsell retail items as part of the checkout process or create an entirely different web engine that only sells retail items.
Create any type of form you can imagine and send it out directly to your customers. You can even automate both the sending and the review of these forms!
Give your customers the opportunity to get more out of their visit with Memberships. Encourage guests to come back time and time again by providing special rates, VIP discounts, and free gifts.
Get the answers you need, when you need them. Our reporting allows you to see real-time results in a hurry.
Creating a Web Schedule is an easy way to allow customers to see all of your tours for one single day in the same place.