How our hands-on customer support made all the difference to help efficiently serve thousands of New Yorkers. The Client: Governors Island Location: New York City, New York Launch Date: July, 2020 Nestled between Lower Manhattan and the Brooklyn waterfront, Governors Island is situated in the heart of the New York Harbor. The Trust for Governors […]Read the article
RocketRez will help you schedule multiple events everyday, assign different vessels to different tours, and manage seating capacity.
Weather can be an unpredictable factor for your cruises. When the seas get rough, with RocketRez you can easily move reservations and change tour times on the fly. If a customer would like to come back at a later date or go on a different cruise, issue Store Credit so they can re-book when they are ready.
With RocketRez, it’s a breeze to set up packages for private events to give your customers an incredible experience. Sell upsell items to the guests who want more, assign vessels to many different tours and make schedule changes on the fly.
Give your customers a calendar view of all the events you have to offer! While booking online, passengers can see all your daily events as they go through the booking process. Why not add some upsell items to their online carts as well! Customers can purchase retail items and tour tickets all in one transaction.