Matt Lederman
June 4, 2024
RocketRez, a leader in software solutions for the tourism and attractions industry, is pleased to announce a new partnership with Wild Water Adventure Park, the largest and most diverse water park in California.
This collaboration is set to transform the park’s operational systems by providing comprehensive reporting, dynamic pricing, and advanced booking capabilities in a single streamlined platform.
Wild Water Adventure Park, known for its expansive offerings that include a wide variety of water rides, slides, and attractions, faced significant challenges with its existing systems, which were heavily reliant on manual processes and disparate data management practices. This often resulted in operational inefficiencies.
To address these challenges, RocketRez will deploy its advanced technology platform to enhance Wild Water Adventure Park’s capabilities in several key areas. This includes introducing tools to provide timely and accurate reports for management analytics that don’t require extensive manual massaging of data for interpretation, real-time integration of online and in-park sales offerings to guests, and enhanced fraud detection and prevention capability.
RocketRez will enhance the park’s revenue opportunities through smart upselling and cross-selling functionalities, particularly for cabana rentals, which are a popular aspect of the guest experience at Wild Water Adventure Park. The platform will also incorporate Stripe Radar for fraud protection, ensuring secure transactions and safeguarding against fraudulent activities.
“We are excited to partner with RocketRez to upgrade our operational capabilities and improve our guest services,” said Kathy Siggers, Chief Operating Officer at Wild Water Adventure Park. “The RocketRez platform will allow us to streamline our processes, enhance our data capabilities, and provide a better overall experience for our visitors. We also appreciate that RocketRez provides solution-based customer support - the way we need to operate our business.”
Sean Harvey, Chief Revenue Officer at RocketRez, commented, “Our partnership with Wild Water Adventure Park is a testament to the versatility and power of our platform. By addressing their specific operational challenges with our integrated solutions, we are confident that the park will not only see improved efficiencies but also an increase in guest satisfaction and revenue.”
The implementation of the RocketRez system at Wild Water Adventure Park is expected to lead to significant improvements in operational efficiency, enhanced guest experiences, and increased financial performance.