Discover Your Revenue Potential with Relay

Powered by RocketRez, Relay helps tour and attraction operators increase per-guest revenue and automate personalized messaging across the entire guest journey. From VIP upgrades to post-visit offers, Relay ensures your guests stay engaged—while you increase revenue effortlessly.
Calculate My Potential Revenue
Your Annual Revenue
$0
Your Estimated Revenue Lift with Relay
$0
Your Boosted Total Revenue with Relay
$0
Estimate based on industry benchmarks. Actual results may vary.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Next Steps: See how RocketRez and Relay can drive these results for your attraction.
Book a Demo
How We Calculate Your Lift
Relay’s automated messaging and upsell workflows are based on industry research and real-world data showing that attractions can increase revenue by strategically offering add-ons throughout the guest journey. Each box represents a different opportunity to boost per-guest spending or overall bookings. We combine these percentages with your baseline revenue to estimate your potential annual uplift.

Why RocketRez + Relay?

Built for Attractions

Relay is purpose-built for tours and attractions, so every feature—from VIP upsells to automated review prompts—is optimized for your specific guest journey.

Seamlessly Integrated

Relay works directly with your RocketRez ticketing and operational systems, automating messages at the perfect moment—no manual work required.

Real-Time Upsells

Whether guests are booking in advance or already onsite, Relay sends targeted offers they’ll actually use—driving more revenue.

Automated Reviews

Prompt guests for 5-star reviews via SMS or email. Higher ratings attract more visitors—and more revenue.

FAQs

Does Relay work with Online Travel Agency (OTA) bookings?

Yes! Relay automatically sends messages to guests who book through OTAs, as long as they're connected to your RocketRez system and provide guest contact information.

Can I customize the messages I send to guests?

Absolutely! All messages are fully customizable through your Relay dashboard. You can create personalized SMS messages for every stage of the guest journey—from pre-visit reminders to during-visit tips and post-visit follow-ups. Customize content, timing, and the number of touchpoints for each type of experience you offer.

What setup is required, and is it complicated?

Setup is quick and easy thanks to our AI-powered Workflow Builder. It automatically scans your website for key information and creates customized messaging sequences that fit your operations. Our team handles most of the work, so you can stay focused on your business.

Will I get help with setup?

Definitely! Our onboarding team is here to guide you through the process. If you prefer a hands-off approach, we'll handle the configuration for you, requiring only minimal input to ensure everything aligns perfectly with your guest journey.

What happens once everything is set up?

Once configured, Relay automatically handles all guest communications through your custom workflows. You'll be able to:

  • Send automated, personalized SMS messages
  • Engage with guests in real-time through two-way messaging
  • Deliver strategic upsell opportunities for dining, merchandise, and experience upgrades
  • Monitor guest engagement and performance through our reporting dashboard
How easy is it to make changes after initial setup?

Making changes is simple and immediate. Through the Relay Workflow dashboard, you can:

  • Update message content in real-time
  • Adjust workflow timings
  • Add or remove communication touchpoints
  • Modify upsell offerings
  • Customize messaging flows based on booking information
Is technical support available after setup?

Yes, we're here for you! Our support team is ready to assist with any questions or needs, ensuring you get the most value from Relay. As a valued member of the RocketRez community, you'll always have access to expert support.

Can I use Relay if I'm not using RocketRez?

Relay is a RocketRez-exclusive feature that's fully integrated with our platform. To take advantage of Relay's powerful communication tools, you'll need to be a RocketRez customer. Schedule a demo with our team today to learn more about RocketRez and Relay.

Ready to learn how you can increase guest satisfaction with Relay?

Learn more in a demo of Relay and the full RocketRez platform:

  • Operations and revenue management with ticketing, memberships, inventory, food and beverage, and retail
  • Robust business reporting with Insights and PowerBI
  • World-class guest experiences through Relay and communication tools
  • Integrations and partnerships with OTAs, payment processors, ad networks, and more