RocketRez
for Boat Tours
One platform to keep your docks flowing, your guests smiling, and your revenue rising.
RocketRez is the modern operating platform purpose-built for boat tours. Whether you’re running sightseeing cruises, ferry routes, private charters, or whale-watching tours—RocketRez gives you the tools to run a smoother operation, sell smarter, and turn every trip into a five-star experience.
See how it works for your boat tour




Built for the Rhythm of the Dock
Boat tour operations run on tight schedules, short boarding windows, and a thousand moving parts. Most ticketing systems weren’t built for this. RocketRez is.
We help operators manage online bookings, walk-up sales, OTA redemptions, group reservations, charters, and check-in from one connected platform—so your guests board faster and your team runs like clockwork.
What’s Slowing Your Team Down
Bottlenecks at Boarding
Outdated scanners, paper tickets, and long lines lead to delayed departures and frustrated guests.Disjointed Sales Channels
Online, kiosk, phone, OTA, and walk-up sales all operate in silos—forcing your team to reconcile everything manually.Manual Group Bookings
Charters and school groups take back-and-forth emails, invoice templates, and manual tracking just to get through the gate.No Mobile Experience for Guests
No wallet support, no mobile passes, no digital waivers—guests expect more, & they’re not getting it.Blind Spots in Reporting
Revenue streams aren’t connected, forecasting is unreliable, and every decision requires guesswork.
With RocketRez, You Can Expect
Fast Customer Check-In
Board 700 guests in minutes—with WiFi or cell signal—using mobile devices or self-service kiosks.All Sales Channels, Unified
One dashboard for every ticket sold—whether it’s from your site, a kiosk, a phone call, or Viator.Smarter Group & Charter Tools
Create packages, send invoices, issue a single group barcode, and check everyone in with one scan.Mobile-Friendly Guest Journey
Wallet-compatible tickets, digital waivers, post-visit messages, and mobile add-ons—all in one flow.Real-Time Insights at Your Fingertips
Track revenue, occupancy, and trip performance across docks and vessels, with dashboards built for action.

Platform Features Tailored to Boat Tours
Lightning-Fast Check-In for Boat Tours
- Scan hundreds of tickets per trip using mobile or kiosk devices
- Set custom availability and capacity rules to ensure compliance
- Wallet-compatible tickets and mobile QR codes

Seamless OTA & Reseller Connections for Boat Tours
- Real-time availability sync with Viator, GetYourGuide, Expedia, and more
- Commission tracking and barcode redemption for local partners
- One dashboard for every sales channel

Group & Charter Booking That Doesn’t Break for Boat Tours
- Group invoices, discounts, and block reservations
- Charter add-ons like food & beverage or VIP access
- Contract management and design, and payment links for easy settlement

Elevated Guest Experience for Boat Tours
- SMS communication for operational updates with RocketRez Relay
- Kiosk-based upgrades and last-minute purchases
- Automated post-visit thank-yous or review prompts

Real-Time Insights You Can Act On for Boat Tours
- Revenue, capacity, and sales by channel or vessel
- Flash dashboards and daily ops views
- Forecast staffing and pricing using real-time data

A Smooth Transition,
Backed by Experts
RocketRez is more than just software—it’s a proven process. From day one, our onboarding team works closely with you to migrate your data, train your key people, and ensure a successful go-live before your peak season.
Whether you're replacing a legacy system or launching a new attraction, we make the transition seamless.
Data Migration Services
- We’ll help you clean, map, and migrate your existing membership, and product data.
- Minimal disruption to your operations—we work with you to set an ideal go-live date.
- We’ll verify data accuracy together before launch so there are no surprises.
White-Glove Implementation Process
- Dedicated onboarding specialists with deep experience in a broad spectrum of attraction verticals.
- Collaborative project plan aligned to your go-live goals.
- Weekly check-ins and milestone tracking to stay on target.
Confident Go-Live Execution
- Real-time testing of ticketing, access control, and mobile checkout flows.
- Staff training and launch day support to ensure everyone is ready.
- Support during go-live weekend.
Ongoing Partnership & Support
- Dedicated Customer Success Manager who knows your business.
- 24/7 support for critical issues during peak periods.
- Quarterly business reviews and product roadmap insights to help you grow.
Integrated with your favorite partners.
Sensible Weather
Spotlio
Stripe

Stripe Radar
Affirm
Rezdy
Frequently Asked Questions from Boat Tour Operators
Can we run both online and walk-up ticket sales?
Yes. RocketRez supports a fully integrated sales system across online, kiosk, POS, phone, and OTA channels.
Can RocketRez support ferry routes and charter bookings?
Absolutely. Set recurring routes, manage charters with deposits and custom packages, and configure passenger manifests as needed.
Can guests board directly from their phone?
Yes! We support mobile tickets, Apple/Google Wallet, and digital waivers—all from a single email confirmation.
Do you integrate with our resellers and tour partners?
Yes. We provide real-time syncing, barcode validation, and commission tracking for all OTA and local reseller partners.
Is RocketRez scalable for multiple docks or boats?
It’s built for it. Manage multi-location operations with unified calendars and separate revenue reporting.
Can we customize the guest experience?
Yes. You control everything from branded ticket flows to pre- and post-visit messaging through RocketRez Relay.
The Boat Tour Accelerator Playbook
Tips for Training Seasonal and Part-Time Employees
Chicago Line Cruises
Red and White Fleet
Ready to get started?
- Streamline ticketing and point-of-sale operations while boosting revenue
- Deliver personalized guest experiences with Al-powered communication tools
- Manage your entire operation from memberships and inventory to food service and retail
- Make data-driven decisions with advanced reporting and PowerBl analytics
- Connect seamlessly with OTAs, payment processors, and key industry partners