RocketRez Partners with the Audain Art Museum to Transform Visitor Experience and Boost Operational Efficiency 

This collaboration is set to revolutionize the Museum’s operations by integrating multiple service areas into one streamlined platform, significantly enhancing the guest experience and operational efficiency.

The Audain Art Museum, renowned for its unique collection of British Columbia art, has been focused on recovering and surpassing its pre-pandemic visitor numbers, with a goal to double annual attendance from 60,000 to 120,000 visitors. A key obstacle in achieving this growth has been the limitations of their existing systems, including an antiquated online checkout process and the use of disparate systems for event management, ticketing, and retail operations.

RocketRez will implement a comprehensive suite of features to address these challenges, including advanced ticketing, membership management, web sales, point-of-sale (POS) integration, group sales, event management, and educational program coordination. This integrated approach is designed to improve online sales and to enhance overall visitor engagement.

“We are thrilled to partner with RocketRez to enhance our operational capabilities and enrich our guest interactions,” said Dr. Curtis Collins, Director & Chief Curator of the Audain Art Museum. “Their platform will allow us to manage our diverse offerings more efficiently, from art workshops and school groups to special events and group sales, all while providing a seamless experience for our visitors.”

This strategic implementation is designed to streamline processes, reduce manual workload, and integrate existing systems.

Sean Harvey, Chief Revenue Officer at RocketRez, commented, “Our collaboration with the Audain Art Museum is a testament to the flexibility and comprehensive nature of our software solutions. By addressing their specific needs, we are confident that the museum will not only see improved efficiency and increased revenue but also achieve their goal of enhancing the visitor experience.”  

Additional features such as CRM integration with Salesforce are also planned to further enhance the Museum’s ability to manage visitor relationships and expand its reach.