Transform Your Guest Experience with A Branded Mobile Web App

RocketPass is a branded, customer-facing app that connects guests to operators, elevates the guest experience, and provides valuable data from across your entire business.

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Connect, Communicate, and Customize with RocketRez's Mobile Experience.

Effortless Communication

Transform your guest engagement strategy with a modern and mobile customer communication portal.

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Easily communicate with guests on-site using RocketPass, fostering real-time engagement and enhancing the guest experience.
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Take payments with a card on file directly from the app, providing guests with a convenient and streamlined purchasing process.
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Enable guests to provide feedback or request assistance directly through the RocketPass app, fostering a culture of transparency and responsiveness in guest relations.

Personalized Offerings

Your customer behavior can reveal trends that you can take advantage of to generate new revenue and provide a better experience.

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Identify the exact right time and right guest to upsell a better ticket package or a retail item from the gift shop.
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Upsell, cross-sell, and offer targeted discounts to guests through RocketPass, maximizing revenue opportunities and guest satisfaction.
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Empower guests to self-direct their experience with tools and features that cater to their preferences and interests.

Data Insights and Reporting

Gain valuable insights into guest behavior and preferences, empowering you to make data-driven decisions that drive business success.

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Identify emerging trends and patterns to make informed decisions about pricing strategies, marketing campaigns, and operational improvements.
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Track progress over time, enabling you iterate and refine your strategies for continuous enhancement of guest experiences and business performance.
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Monitor revenue performance to assess overall business health and identify areas for improvement or optimization.

What do you get with Mobile Experience?

A customer-facing mobile experience that connects guests to operators, elevates the guest experience and provides data across the entire ecosystem.

Guest Experience Platform

An interactive web app for guests to access their itinerary, tickets, and real-time notifications.

Personalized QR Code

This is the passport to everything at the attraction – scanning in, purchasing retail or food & beverage, and communication.

Data and Insights

A complete end-to-end view of all of a visitor’s touch points, transactions, behavior, and preferences.

Increased Revenue

A faster, easier process for purchasing items on-site leads to more revenue per customer.

Mobile Experience

No more paper tickets and bar codes. Everything exists on your phone, with you at all times.

Greater Satisfaction

Faster admissions, smoother purchasing, relevant real-time updates provide a better experience and more positive reviews.

Digital Wallet

RocketPass is your digital wallet. Scanning your QR code allows you to purchase tickets, retail, and F&B items with your card on file.

Better Operations

More data and real insights lead to better decisions for your operations and a better experience for your customers.

Real-time Communication

RocketPass includes real-time two way communication between you and your guests before, during, and after their visit.

Integrated with your favorite partners.

RocketRez comes out of the box with integrations into a set of best-in-class technology vendors to help you with payments, distribution, advertising, communication, pricing & more.

Learn More About Our Integrations

Don’t take our word for it.
Check out what our customers say!

These are only a few of the amazing stories that have come out of the companies who have chosen to work with RocketRez.

Read Our Customer Stories

Find out more from our experts on the RocketRez blog.

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“We just love RocketRez. Everyone says it. It’s just so user friendly and intuitive.”
“When I started, I thought I would need a week to learn the whole system. It takes a somewhat savvy person ten minutes to learn it and figure it out.”
“It’s cut down on a lot of time for us! We have hours and hours of time saved from switching to RocketRez.”
“Change is always hard, but it is necessary  for all of us to move forward. I'd give RocketRez a try, it's one of the easiest transitions we have made.”