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Matt Lederman
August 6, 2024
Are you an operator who runs a fleet of passenger or cargo vehicles?
If so, you know that managing such a fleet can be a complex and challenging task. From scheduling staff to ensuring compliance with safety rules, there are many factors to consider.
That's where RocketRez comes in. As an all-in-one ticketing and revenue management software, RocketRez has been designed to meet the unique needs of tour operators who run fleets of passenger vessels, including boats, ferries, cars, buses, and helicopters.
In this blog post, we'll introduce you to some of the specialized features we've developed to help you manage your fleet more effectively and efficiently. Read on to learn more about how RocketRez can help streamline your operations and improve the customer experience.
Built for operators who run a fleet of passenger or cargo vehicles:
RocketRez serves many different types of businesses in the tour space with all-in-one ticketing and revenue management software.
Building an effective all-in-one system requires truly understanding our customers’ sales process and event-day operations because customer-facing and employee-facing tools work best when they work together. Among the largest verticals that we serve are operators who run a fleet of passenger vessels including cars, boats, ferries and helicopters.
These businesses have many unique requirements beyond selling tickets and scheduling staff. Last year we set out to learn about some of the challenges they face every day while providing incredible experiences for their guests.
We identified some unique business processes that traditional ticketing software companies couldn’t accommodate, and we worked with these operators to design and build features that are truly changing the way they operate. RocketRez is excited to announce the beta release of new features for fleet management.
The following set of features was built specifically to improve customer checkout and operations management for tour operators who run a fleet of passenger vessels.
A calendar-style visual to see your entire fleet's schedules and capacities over a day, week, or month.
Benefit: A quick view of all tours allows management to see attendance by individual vessel to plan and staff accordingly.
Applications: All Fleet Operators!
For a fleet scheduled for a single departure, this feature uses smart rules to distribute the passengers among the vehicles based on weight parameters.
Benefit: Instant and automated compliance with weight-based safety rules and reduced vacant spots.
Applications: Helicopter Tours.
Customers can book cargo with their personal ticket including luggage and vehicles with smart functionality for length and width capacity.
Benefit: A seamless checkout flow for customers booking cargo, and a reduced burden on the operations team to gather and verify information.
Applications: Ferries, Boats
RocketRez is committed to working with customers to solve their unique business challenges going forward.
In conclusion, RocketRez is the perfect solution for tour operators who run a fleet of passenger or cargo vehicles.
With our specialized features such as Fleet Board, Weight-Based Capacity, and Cargo booking, we are committed to helping you manage your fleet more effectively and efficiently. Our all-in-one ticketing and revenue management software is designed to meet the unique needs of your business and improve the customer experience.
We are excited to continue working with our customers to solve their unique business challenges and provide them with the tools they need to succeed. Book a demo today and see the difference it can make for your fleet management!